Account frozen on Binance? Here's what to do. Log into the Binance Official website or Binance Official APP. iPhone users can check the iOS Installation Guide.
Common causes: Suspicious login activity (new device/location); risk control triggered by unusual trading patterns; pending compliance review; C2C dispute investigation; regulatory request. How to resolve: Contact Binance support through the official app or website. Provide identity verification and any requested documentation. Follow the specific instructions given for your case. Most security-related freezes are lifted quickly once you verify your identity. Compliance-related freezes may take longer.
Q: Are my funds safe when my account is frozen?
A: Yes. A freeze restricts access but doesn't affect your holdings. Once resolved, full access is restored.