After creating your Binance account, the most important next step is identity verification (also called KYC — Know Your Customer). Without KYC, you essentially cannot do anything useful: no C2C fiat purchases, no withdrawals, and extremely low trading limits. So open the Binance official website or the official Binance app and get your verification done right away. iPhone users who have not installed the app should check the iOS installation guide first.
What You Need for KYC
Before starting the verification process, having these items ready will make everything go smoothly:
A valid identity document (choose one):
- National ID card (most recommended, highest approval rate)
- Passport
- Driver's license
A national ID card is recommended because Binance's OCR recognition is most accurate for these, and approval tends to be fastest.
Photo requirements:
- Document must be within its validity period
- Photos must be clear with all four corners visible
- No glare, obstructions, or blur
- Take photos in a well-lit area
- Do not photograph a photocopy or a screen displaying your document
Facial recognition preparation:
- Find a place with even lighting — avoid backlighting
- Remove hats, sunglasses (regular prescription glasses are usually fine, but large frames may cause issues)
- Keep a natural facial expression
Detailed Verification Steps
Step 1: Navigate to the verification page
On the app: Tap your avatar in the top left > Identity Verification On the web: Click your avatar in the top right > Identity Verification
Step 2: Select your nationality
Choose your country. The system will display the required verification levels. There are typically basic and advanced levels — completing basic verification is sufficient to start.
Step 3: Enter personal information
Input your full legal name (must match your ID exactly) and ID number. Double-check carefully — errors cannot be self-corrected later and require contacting customer support.
Step 4: Upload document photos
Select your document type (ID card recommended), then photograph or upload the front and back. The app can take photos directly with auto-focus and cropping. On the web version, you need to upload pre-taken photos.
Photography tips:
- Place your document on a solid-colored background (white paper or light desk)
- Leave some margin around the edges — do not fill the entire frame
- Ensure even lighting and avoid flash reflections
Step 5: Facial recognition
After uploading documents, the system requires facial recognition. The app activates your front camera and prompts you to perform actions like blinking, turning your head, or opening your mouth. Two to three actions are typically sufficient.
Step 6: Wait for review
After submission, wait for approval. Review speed varies — sometimes it takes just minutes, other times a few hours to days. Most cases are approved within minutes.
What to Do If KYC Fails
If your verification is rejected, do not panic. Check the rejection reason first:
Unclear photos: Retake your document photos with better lighting and focus.
Information mismatch: Verify that the name and ID number you entered match your document exactly.
Facial recognition failure: Try a better-lit environment. If it keeps failing, remove glasses and pull hair away from your forehead.
Expired document: You need a valid document. If waiting for a replacement, try verifying with a passport instead.
Locked after multiple failures: The system may temporarily lock verification after too many attempts. Wait 24 hours before trying again, or submit a support ticket for manual review.
If you truly cannot resolve it yourself, contact Binance online support. Describe your issue and the support team will identify the specific problem and guide you through a solution. In complex cases, they can arrange manual verification.