Facial recognition keeps failing during Binance KYC? Here are proven solutions. Try on the Binance Official website or Binance Official APP. iPhone users can check the iOS Installation Guide.
Common fixes: ensure good, even lighting (no harsh shadows); remove hats, glasses, and face masks; use a plain, uncluttered background; hold your phone at eye level; follow on-screen prompts slowly (blinking, head turning); make sure your camera lens is clean; try a different device if your current camera is low quality; avoid backlighting (don't stand in front of a window). If it still fails after multiple attempts, contact Binance support — they may offer alternative verification methods.
Q: Does facial recognition work with makeup?
A: Light makeup is usually fine. Heavy makeup that significantly alters your appearance may cause failures. Try with minimal makeup if you're having issues.